ERPA examines each customer’s strategic enterprise goals and designs a comprehensive roadmap to a cloud solution that aligns to those goals. ERPA’s strategic cloud roadmap will address the planning, design, deployment, and management of the public, private or hybrid cloud platform.
ERPA delivers managed hosting services that are highly available, secure, and elastic. Move fast, lower IT costs, and scale. We help businesses grow, and create competitive advantage.
Our Services Include:
- Core infrastructure hosting and management includes facility, communications, security, hardware, operating system, backup and recovery procedures
- Commitment to customer satisfaction backed by guaranteed response times and pre-defined escalation procedures in our Service Level Agreement (SLA)
- Flexible and scalable service options; basic infrastructure hosting through full infrastructure and application management services
- Highly secure SSAE 16 Type II certified environment
- Dedicated 24x7x365 support center services
- Access to web-based Management Portal
- Database administration, maintenance and optimization
- Infrastructure SLA Management
- Capacity planning and management
- Disaster Recovery and Backup services
- Configuration and Change Management
- Operations monitoring and incident management
- Virtualized environment management